Eglorys products are designed for Australian outdoor living, including patios, decks, balconies and gardens. Most structures are built with a powder coated steel frame, providing durability and stability for everyday use. Cushions and materials are selected for comfort and practical maintenance. While they are suitable for outdoor environments, placing them in a covered or partially sheltered area will help extend their lifespan and maintain their appearance over time.

Each product includes a specified maximum weight capacity that should always be respected. For example, many hanging egg chairs support up to 110 kg under normal use. This capacity assumes proper assembly and typical use without excessive force or multiple users on a single seat. For shared seating or heavier loads, a swing bench is a more appropriate choice. Always refer to the product description to ensure the model suits your needs.

Some swing bench models include a canopy that provides shade from direct sunlight, making them ideal for outdoor relaxation during warmer days. Certain convertible designs also feature curtains and mesh panels that can help reduce exposure to insects. The level of protection varies depending on the model. A canopy primarily blocks sunlight, while enclosed designs offer a more private and protected lounging experience.

All orders are prepared and dispatched within 24 to 48 hours by our team (excluding weekends and public holidays). Our delivery times are between 6 and 8 business days. The estimated total delivery time is 7 to 10 business days.

Yes, you can request a change or cancellation of your order by contacting us at info@eglorys.com.

Requests must be sent at least two days before the scheduled dispatch date.

Once this deadline has passed or the order has been dispatched, it will no longer be possible to change or cancel it. However, you may exercise your right of withdrawal within 30 days of receiving the product, in accordance with our Return and refund policy.

We accept secure payments via PayPal, Apple Pay and credit cards: Visa, Mastercard, Maestro and American Express. All transactions are encrypted and secured through our payment partner to ensure your data is protected.

No. We currently ship exclusively to addresses within Australia. International shipping is not available.

If your order arrives damaged, incomplete or incorrect, please contact our customer service team and include clear photos of the issue. We will review your request and assist you in accordance with our return and refund policy.